Yes you can - if your item is faulty or not in working condition due to a product defect or not functioning as it is supposed to - then you can still return it and we will arrange a pick-up of the item to be returned to the seller and your money refunded.

 

To do so please contact our Customer Service Team through the Contact Us page via the inquiry form or Contact Centre (+971 4 437 0900+971 4 437 0900). 

 

However if there is nothing wrong with the item and you just want to return it, please note that some individual sellers do not accept a product back after the three (3) days have passed although we can contact the seller on your behalf to try and arrange such a return however that is dependent on their acceptance and policies.