Shipping fees will be deducted from the amount, but you will receive a refund for the balance. This fee will be waived if the item was not as advertised, defective or not functioning as advertised. So basically if it is a return because you have simply changed your mind then the shipping fees will be retained by Souq.com and we just refund you the item amount paid.

 

You will be refunded the shipping fees for returned items not in proper working condition or faulty and/or defective.