That’s not a problem; there are also two ways to reset your password:
1. Users can click “Forgot Password” on souq.com login page and enter the registered email address. User will receive an email instruction for resetting the password.
2. Contact the Customer Service Team through the Contact Us page or via +971 4 437 0900 and a member of our team can assist you in resetting your password by sending you an email to do so in your own privacy.