I just sold an item on Souq.com and received a notification. What should I do?
As a seller on Souq.com you need to respond immediately to any notification of a sale and confirm orders when prompted. You can view and manage your sales...
Fri, 27 Jun, 2014 at 6:19 PM
I am a seller and I want to set up a store on Souq.com
Welcome to our growing community. You are most welcome to, please Register on our site and follow the set of instructions and procedures in doing so. ...
Thu, 17 Jul, 2014 at 4:13 PM
Why do I get calls from Souq.com to confirm my orders?
This is not done all the time but in specific cases where a transaction has to be confirmed as per our policies and procedures. It might be that we need t...
Wed, 18 Jun, 2014 at 1:44 PM
Does Souq call sellers and why?
We don’t often have to call our experienced Souq sellers, however, when they are new to the community we like to ensure that they are finding their way. A...
Wed, 18 Jun, 2014 at 1:44 PM
Why does Souq keep my money for three (3)days or longer before releasing the amount once the sale has been done?
This is to ensure that the buyer is satisfied with his/her product and do not wish to return it. The more sales, less complaints received and faster respo...
Sat, 23 Aug, 2014 at 7:15 PM
As a seller I received a notification that a customer made a purchase, what now?
This could be for many reasons but primarily it is to notify you of a purchase made and the need for you to confirm, prepare and dispatch the order.
Wed, 18 Jun, 2014 at 1:45 PM
What’s excluded from the new fee structure on the site for sold items?
All items listed in the Classified Category (Motors and Properties).
Wed, 24 Sep, 2014 at 11:34 PM
How can I pay the Final Value Fee?
You can pay the Final Value Fees either by your Account Balance, by Credit Card or by Cash.
Wed, 18 Jun, 2014 at 1:47 PM
Benefits of Selling on Souq.com
Both Individuals & Businesses can benefit from selling on Souq.com in the following  1. Start your business with NO costs. 2. Easily list you...
Wed, 18 Jun, 2014 at 1:50 PM